FAQS
You can find our help here, we have listed some frequently asked questions here
Can I have my own independent repair facility perform warranty repairs?
No. Only authorized YADEA dealers are permitted to perform warranty work on YADEA products .
How do I get my vehicle repaired while in warranty?
First, take the vehicle to an authorized YADEA dealer for diagnosis. The dealer will determine whether the issue is covered under warranty; if covered, the repair will be arranged by the dealer
How do I know when to have my YADEA product serviced?
Please refer to the maintenance section in the owner’s manual. Maintenance intervals are typically based on average riding conditions; if you frequently ride in harsh conditions or at full throttle, more frequent servicing may be required. It is recommended to consult your dealer for advice tailored to your specific usage .
How do I know where to have my YADEA product serviced?
Any authorized YADEA service dealer can service your vehicle. You can use the “Dealer Locator” tool on the official website to find the dealer nearest to you .
Where are YADEA vehicles made?
YADEA is a global manufacturer headquartered in Wuxi, China. Additionally, YADEA has production facilities in multiple overseas locations, including Vietnam, Indonesia, Thailand, and Mexico .
Where is my nearest dealer?
You can find the nearest dealer by using the “Dealer Locator” tool on YADEA’s official website .
Where can I buy parts?
Genuine parts can be purchased through any authorized YADEA dealer .
Where can I get my owner's manual?
All new vehicles come with an owner’s manual. If lost or damaged, you can contact your YADEA dealer to order a replacement, or find digital versions of most owner’s manuals on YADEA’s official website .
Where can I get my service manual?
If you need additional information regarding vehicle maintenance, you can order a service manual through a YADEA dealer .
I have a technical question. Should I call the YADEA headquarters?
It is recommended to contact your local YADEA dealer. Regardless of whether the question is technical or non-technical, your local dealer is the best resource for obtaining timely and accurate information .